Anna Nagar, Namakkal-02.
Mon - Fri : 09.00 AM - 05.00 PM
+91 90437 77299

Our Terms & Policies

Terms & Policies

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Welcome to Crest Aerro Drone Solutions Pvt. Ltd. These terms and conditions outline the rules and regulations for using our drone services. By engaging with our services, you agree to comply with the terms stated below.

Our Policies & Terms

1. General Terms

These terms govern the use of our website, drone services, and all related operations. By using our services, you confirm that you are legally authorized to do so. We reserve the right to modify these terms at any time. Continued use of our services implies acceptance of updated terms.

2. Scope of Services

We provide a wide range of drone-based services, including but not limited to:

  • Aerial Surveys & Mapping
  • Inspection & Monitoring (Industrial, Railway, Power Lines, Etc.)
  • Surveillance & Security
  • Disaster Management & Emergency Response
  • 2D & 3D Mapping, LiDAR Surveys
  • Cinematic Videography & Photography
  • Volumetric Analysis

All services are subject to regulatory approvals, safety considerations, and weather conditions.

3. Compliance & Legal Obligations

All drone operations comply with DGCA (Directorate General of Civil Aviation) regulations and other applicable aviation laws. Clients must obtain necessary permissions for operations in restricted or private areas. We do not engage in unauthorized, illegal, or hazardous drone activities.

4. Booking & Payment Policy

Clients must book services in advance with full or partial payment as agreed upon. Additional costs may apply for changes in the project scope after confirmation. Late payments are subject to penalties or delays in service delivery.

5. Liability & Risk

While we follow high safety standards, we are not responsible for third-party damages, site-related risks, or unforeseen circumstances. Clients must ensure a safe and legal environment for drone operations. Delays due to government approvals, weather conditions, or technical issues are not our liability.

6. Client Responsibilities

Clients must provide accurate project details and required permissions. Unauthorized personnel must not interfere with drone operations. Any damage or loss due to client negligence will be their responsibility.

7. Insurance Policy

Commercial drone operations may include insurance coverage, subject to client confirmation. Clients must verify insurance requirements before finalizing services.

8. Data Privacy & Confidentiality

All aerial data collected remains confidential unless stated otherwise in the agreement. Clients are responsible for securing data post-delivery.

9. Intellectual Property Rights

Any images, videos, or data provided remain the property of Crest Aerro Drone Solutions, unless agreed otherwise. Clients are not permitted to use our branding, trademarks, or content without written permission.

10. Cancellation & Refund Policy

Cancellations made within 48 hours of scheduled operations may be subject to cancellation fees. Refunds (if applicable) will be processed based on the terms agreed upon in the contract.

11. Force Majeure Clause

We are not responsible for service disruptions due to natural disasters, technical failures, government restrictions, or unforeseen emergencies.

12. Dispute Resolution

Any disputes will be resolved through arbitration under Indian law. Legal proceedings will be conducted in Namakkal, Tamil Nadu, India.

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